Windows

As managing vice president, Rob Helm covers Microsoft collaboration services and client software. His 25-plus years of experience analyzing Microsoft’s... more

Five Windows products are of primary interest to enterprise customers:

Windows—the Windows client OS for devices with an AMD or Intel x86 or x64 processor
Windows RT—the Windows client OS for devices with an ARM processor
Windows Phone—the Windows client OS for smartphones with an ARM processor
Windows Server—the Windows server OS for servers with an AMD or Intel x64 processors
Internet Explorer (IE)—the Windows browser.

In addition, Microsoft has three computer hardware products of interest to enterprises:

Surface 2, a hybrid laptop-tablet with an ARM processor, a multitouch monitor, and a removable keyboard, which runs Windows RT 8.1, as well as the previous generation Surface RT
Surface Pro 2, a hybrid laptop-tablet with an x64 processor, a multitouch display, and a removable keyboard, which runs Windows 8.1, replacing the previously available Surface Pro.

Customers need to track the status of Windows software and Windows-based devices in order to plan for the deployment and maintenance of desktops, laptops, tablets, smartphones, and servers as well as the deployment of other server products, such as SQL Server and Exchange, which have dependencies on specific Windows versions and service packs.

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