Dynamics 365 Offers Modular Packaging, Integration

Dynamics 365 will be a set of subscription plans that combine and integrate components of Microsoft-hosted customer relationship management (CRM), financial, and enterprise resource planning (ERP) offerings. The subscriptions are designed for organizations that do not need the full feature set of Microsoft’s hosted services for these functions. The plans should allow customers to select the functionality they need at a lower cost and deploy an integrated solution quicker. The plans will most likely interest small to medium organizations migrating from other small business products, and medium to large organizations that only need a specific business function, such as customer service.

Plans Deliver Targeted and Integrated Functionality

Dynamics 365 plans are a new alternative to subscriptions to Dynamics CRM Online, Microsoft-hosted Dynamics AX, and the soon-to-be-released Dynamics NAV (code-named Madeira) that may eventually replace existing online plans.

Dynamics 365 plans are a new way of packaging the existing offerings, and they focus on providing specific business functionality without requiring a subscription to all the capabilities of a Microsoft hosted service. For example, salespeople can be assigned a Dynamics 365 subscription solely for management of their sales opportunity pipelines, rather than full CRM Online Professional subscriptions that license capabilities (such as customer service and marketing) salespeople are unlikely to use.