Online Tracking Tools

Several Web sites assist Microsoft’s volume licensing customers and resellers.

The eOpen site allows Open License customers to review their purchase history: all purchases from all resellers are listed on the site. Microsoft also posts volume license keys, which are required when installing some software purchased under the Open program, on eOpen.

More information about eOpen, including a user’s guide describing its features, is available at https://eopen.microsoft.com/EN/sub/userguide.doc (note the secure URL).

The eAgreements site allows Open Value customers to review the documents that govern their volume licensing program.

The Microsoft Volume License Services site is used by Open Value, Select, and Enterprise Agreement customers to manage licenses and access information such as the following:

• Agreements related to each account, including start and end dates and the pools included in the agreements
• Order history
• The number of licenses and upgrades ordered for each Microsoft