Unified Operations Packaging, Oct. 2019

Dynamics 365 Unified Operations services are offered in various individual components, which are sold via User Subscription Licenses (User SLs), Device SLs, and capacity-related models.

Unified Operations consists of multiple applications, shown on the left (most as tabs). Each application targets a specific business function, and applications are licensed individually.

Client Types

Multiple categories of Unified Operations subscription licenses are available and can be purchased in any combination. Starting from the least functional to the most functional, the available subscriptions are the following:

Team Member (top) User SLs provide users full read access across all applications and, in addition, some write access for select light tasks, such as access to customers, purchase orders, or time/expense entry and work order approvals.

Operations Activity (top) User SLs provide basic access to many but not all capabilities of the Enterprise-level subscriptions. It is designed for users who need more functionality than the Team Member User SLs, such as warehouse-floor workers, shop-floor managers, and non-HR hiring managers. The license includes Team Member rights to access the other applications.