Migrating CRM On-Premises Licenses to Dynamics 365 Cloud

• Migrating CRM on-premises licenses to Dynamics 365 subscriptions requires careful planning to control costs and meet budgets.
• Which subscription to assign users requires extra analysis, as direct mapping options are limited.
• The cloud brings new costs for add-on services, extra storage, and customizations that were included on-premises.

Migrating on-premises customer relationship management (CRM) Dynamics CRM Server licenses to Dynamics 365 cloud subscriptions is challenging, but understanding the differences and options can help customers control cost and avoid traps. It involves understanding the à la carte licensing of the cloud service, the rules for mapping on-premises licenses to subscriptions, where new licensing requirements and costs will likely appear, and the challenges customers face with customizations. This report discusses license migration, not application migration, except where application changes impact licensing.