Dynamics 365 Online Spring 2019 Update

• The Dynamics 365 Online Apr. 2019 updates improve built-in analytics, onboarding for new users, stand-alone applications for mixed reality and advanced analytics.
• Partners and third-party solutions gain further importance.
• Constant change in planned features requires dedicated testing and training resources.

The Dynamics 365 Online Spring (April) 2019 update became generally available on Apr. 4, 2019, signifying the beginning of an ongoing six-month period of new features that will arrive both weekly and monthly. The release also marks the beginning of the rapid update cadence that brings all customers to the same version.

Dynamics 365 Online Overview

The Dynamics 365 family of online services for enterprises consists of the following:

Customer Engagement Online supports customer service, field service, sales, marketing, and project management. A key part of the service is a robust customization framework that allows customers and partners to expand the service for industry-specific needs.