Updated: July 15, 2020 (June 8, 2015)
Analyst ReportLatest Dynamics CRM Online Update Released
The Dynamics CRM Online 2015 Update 1 improves collaboration for sales and customer service teams, leverages Excel Online to simplify data entry and reporting, and delivers other improvements for end users, developers, and administrators. Companion marketing services also deliver improvements for interacting with customers through social networks and e-mail and reduce some licensing costs for Dynamics CRM Online customers. The updates also signal retirement of some existing technologies and bring in new update policies that should make the timing of future updates more manageable.
Dynamics CRM Online Overview
Dynamics CRM Online is a Microsoft-hosted service in the Dynamics CRM product family. The family combines a core customer relationship management (CRM) product (available on-premises or hosted) with Microsoft-hosted services to deliver marketing, sales, and customer service capabilities.
The product family includes the following products and services that can be used as an integrated suite or stand-alone:
Atlas Members have full access
Get access to this and thousands of other unbiased analyses, roadmaps, decision kits, infographics, reference guides, and more, all included with membership. Comprehensive access to the most in-depth and unbiased expertise for Microsoft enterprise decision-making is waiting.
Membership OptionsAlready have an account? Login Now