Before joining Directions on Microsoft, Rob worked at Microsoft for 14 years where he designed technologies for Microsoft products and services, including Exchange Server, BizTalk Server, and Xbox Live.
Rob received a B.S. in electrical, computer, and systems engineering from Harvard University.
Latest Content by Rob Sanfilippo
Analyst Report
Updated: May 18, 2026 · by Rob Sanfilippo
Four Ways to Pay for Copilot Studio Agents: Which to Use?
Three commitment purchasing options for Copilot Studio agents offer discounts over pay-as-you-go billing, and the best purchasing option depends on...
Analyst Report
Updated: May 15, 2026 · by Rob Sanfilippo
Enhancements Could Break Down Agent Adoption Barriers
Copilot Studio, Microsoft’s maker-oriented tool for building AI agents, receives enhancements focusing on security, governance, testing, analytics, and agent capabilities,...
Analyst Report
May 10, 2026 · by Rob Sanfilippo
Understanding Microsoft Agent Technology: Start Here
Microsoft has introduced a myriad of agent platforms, tools, and services that confuse and overlap, but customers must understand what...
Infographic
April 30, 2026 · by Rob Sanfilippo
Power Apps Packaging
Illustration shows Power Apps packaging and the features of purchasing options.
Infographic
April 30, 2026 · by Rob Sanfilippo
Power Automate Packaging
Illustration shows Power Automate packaging and the features of purchasing options.
Analyst Report
April 7, 2026 · by Rob Sanfilippo
Choosing Among Microsoft’s Many Copilot and Agent Reporting Tools
Several tools provide reporting, analytics, and insights into Microsoft 365 Copilot and agent usage within organizations, and then vary by...
Infographic
April 7, 2026 · by Rob Sanfilippo
Reporting and Analytics Tools for Microsoft 365 Copilot and Agents
Table compares characteristics of Microsoft’s offerings for reporting on and analyzing M365 Copilot and agents within an organization.
Analyst Report
Updated: March 30, 2026 · by Rob Sanfilippo
M365 Agent Value Could Be Revealed by New Agent Dashboard
The Agent Dashboard in Viva Insights shows metrics of deployed Microsoft 365-based agents across an organization, building on a dispersed...
Analyst Report
Updated: March 12, 2026 · by Rob Sanfilippo
Deciphering Power Apps Licensing
Power Apps, a low-code platform for building business apps, offers some entitlements with Microsoft 365 and Office 365, but many...
Analyst Report
February 24, 2026 · by Rob Sanfilippo
Microsoft 365 Agents Toolkit Doesn’t Have Copilot Studio Limitations
The Microsoft 365 Agents Toolkit is Copilot Studio alternative for pro developers building AI agents that work with M365 Copilot,...