Updated: July 16, 2020 (February 20, 2017)

Dynamics 365 Online Versions and Update Policy

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The latest major version of Dynamics 365 (online), formerly known as Dynamics CRM Online and Dynamics AX (online), became generally available in Dec. 2016. Current and upcoming versions of the online service are shown above. The Dynamics 365 team plans to deliver new features at least twice a year for Dynamics 365 (online) customers, usually in May and December updates, while on-premises customers should see similar enhancements and fixes in major version releases and service packs, usually around the same timed as online updates.

Dynamics 365 (online) uses the same customer-staged update process used with CRM Online. The update process will eventually include the previous Dynamics AX (online) service as well. Until Aug. 2017, customers will continue to see CRM Online references in their update processes and information, but after the end of support for CRM Online 2016 Update 1, all customers should be on Dynamics 365 (online) branded services and CRM Online references should disappear.

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