Operations Packaging, Oct. 2020

Dynamics 365 Operations is licensed by a mix of user, device, and capacity subscription licenses for individual applications, application-specific add-ons, and stand-alone services. The accompanying diagram details the primary subscription offerings in the Dynamics 365 Operations product family and outlines the levels of technical features and capabilities licensed via various User Subscription Licenses (SLs), Device SLs, and capacity-based subscriptions.

Core Business Applications

The core Operations business applications are listed along the left of the illustration.

Use of basic features across many applications. Team Member (top left), available only as a User SL, provides full read access across all Dynamics 365 online applications (including Dynamics 365 Customer Engagement applications) and some write access for select light-use tasks. Team Member User SLs also provide Human Resources Self-Service rights.

Subscriptions that license many, but not all, features within one application are shown in the middle as Operations Activity (available as a User SL only) and Operations Device (available as a Device SL only). Each provides a subset of capabilities offered by multiple Operations applications with Operations Activity providing more features than Operations Device. Each provides Team Member–level access to the other Dynamics 365 core applications.