Updated: November 13, 2025 (May 8, 2024)

Microsoft Teams

Jim leads the Directions on Microsoft editorial team and has been writing about technology since the early 1990s. Most recently... more

Microsoft Teams is a cloud service that offers group-based collaboration spaces with persistent chat, voice and video meetings, capabilities to receive and place external calls on a public-switched telephone network (PSTN), integrated access to Microsoft 365 services like SharePoint Online and Planner, and connections to many third-party services. Teams is included in Microsoft 365 and Office 365 suites by default. As of Nov. 1, 2025, customers also have the option of purchases those suites without Teams.

The following Directions on Microsoft resources discuss topics and issues that could be of use to customers using, managing, or deploying Teams within their organization.

Teams Overview

Teams has a wide range of capabilities that can vary based on the Microsoft 365 suite purchased and on additional licenses purchased including Teams Premium, Teams Phone, Microsoft 365 Copilot, and Microsoft 365 E5 Security.

The Teams Roadmap, part of the Directions on Microsoft Business Applications Roadmap, summarizes Teams capabilities, recent updates, planned features, and likely future developments in the following areas:

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