Updated: August 19, 2024 (January 25, 2020)

Dynamics 365 Retail Renamed to Commerce, Adds Online Stores

Andrew analyzes and writes about Microsoft's data management, business intelligence, and machine learning solutions, as well as aspects of licensing... more

Dynamics 365 Retail is rebranded Dynamics 365 Commerce in its latest release but retains existing Retail functionality.
The version can work with a new add-on that provides online store creation and multichannel purchasing, payment, and delivery for consumers.
The online store add-on has shortcomings, but plans include marketing, customer management, and fraud prevention features.

Dynamics 365 continues to compete in the crowded retail and commerce software market with improvements in the Commerce application (previously called Retail) that help organizations address current retail and consumer trends. It may interest growing retail businesses and organizations planning system replacements. The rebranding and release of new features are scheduled for Feb. 3, 2020.

Service Overview

Commerce is a Dynamics 365 Unified Operations application, part of a collection of applications that provides traditional enterprise resource planning (ERP), commerce, and human capital management (HCM) features.

The Commerce application uses several existing applications and adds unique features to provide the following:

Atlas Members have full access

Get access to this and thousands of other unbiased analyses, roadmaps, decision kits, infographics, reference guides, and more, all included with membership. Comprehensive access to the most in-depth and unbiased expertise for Microsoft enterprise decision-making is waiting.

Membership Options

Already have an account? Login Now