Dynamics 365 Servicing Is Continual and Complex

• Dynamics 365 updates are mostly customer managed, much like the updates of an on-premises environment but occur more frequently than those on-premises.
• Interdependencies often require simultaneous updates and living with the cadence of the most frequently updated component.
• Dedicating staff to manage, test, and deploy the constant updates is the most effective approach to manage Dynamics 365.

Dynamics 365 Online is a family of hosted customer relationship management (CRM) and enterprise resource planning (ERP) services that has grown to include a wide range of additional offerings that either extend the core capabilities or work as stand-alone services. The expansion has brought more functionality to Dynamics 365 but has also added to the complexity of managing a hosted deployment, especially for customers who use a combination of offerings.

Hosted Services Provide Controls Like Those On-Premises, Except…

Dynamics 365 provides predefined software and a hosted environment, similar to a SaaS (Software as a Service) offering; however, customers can extend and customize their environments and have some control over when their environments are updated, which makes Dynamics 365 operate like a PaaS (Platform as a Service) offering.