Updated: July 14, 2020 (January 13, 2014)

  Analyst Report

Parature Acquired for Dynamics Customer Service

Andrew Snodgrass by
Andrew Snodgrass

Andrew analyzes and writes about Microsoft's data management, business intelligence, and machine learning solutions, as well as aspects of licensing... more

Parature's cloud-based solutions will strengthen Dynamics CRM customer service functions and provide businesses with self-service customer care portals on the Web and Facebook

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