December 4, 2025
Analyst ReportUnderstanding Pay as You Go Billing for M365 Copilot “Lite” Agents
- Pay as you go billing for agents built in the M365 Copilot app and SharePoint is managed in the M365 admin center.
- Controls for managing costs and access are not fully deployed, so cost overruns can occur.
- Volume prepurchases of “Copilot Credits” offer lower costs, but credits for M365 Copilot services are difficult to allocate to specific agents and departments.
- Agents requiring more granular control and cost management should be built using Copilot Studio.
Pay as you go (PAYG) billing for M365 Copilot services, which include M365 Copilot Chat and SharePoint agents (lite agents), provides an option to use custom agents without purchasing M365 Copilot licenses. PAYG billing also can be helpful when rolling out new agents or responding to rapid increases in demand. Admins will need to configure billing policies to control who can access M365 Copilot services and to monitor PAYG costs. M365 Copilot services’ agents are hosted in an M365 service environment and should not be confused with Copilot Studio agents hosted in Power Platform environments.
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