Andrew Snodgrass

Andrew Snodgrass

Analyst

Andrew analyzes and writes about Microsoft's data management, business intelligence, and machine learning solutions, as well as aspects of licensing

Before joining Directions on Microsoft, Andrew was vice president of IT for a global Fortune 500 company, where he directed overall IT activities and strategy for the company‘s global operations, including work sharing and collaboration, application design and development, communications, data center operations, security, compliance, procurement, and vendor management. Andrew also started and sold an independent software firm specializing in disparate data integration, cleansing, and analysis.

Andrew received a B.B.A. in information systems from Boise State University and an M.B.A. from Colorado State University.

Latest Content by Andrew Snodgrass

  Blog
May 23, 2025 · by Andrew Snodgrass
Dynamics 365 ERP Licensing Moves to Security Roles: Cleanup Required  Dynamics 365 Finance + Operations customers should spend time now cleaning up security roles assigned to their users before Microsoft...
  Analyst Report
May 12, 2025 · by Andrew Snodgrass
Collaboration Services Roadmap 2025 – Stay with Safe Choices Roadmap and Darwin chart for Microsoft’s collection of collaboration services; highlighting safe destinations and items to avoid.
  Analyst Report
May 5, 2025 · by Andrew Snodgrass
Microsoft Lists Fills the Gap Between Excel and SharePoint Lists Microsoft Lists tracks tabular data with more sharing capabilities and control than Excel workbooks and lower costs than more IT-intensive...
  Roadmap
Updated: April 29, 2025 · by Andrew Snodgrass
Viva Engage Roadmap Roadmap for Viva Engage, a social connections module of the Viva suite that replaced Yammer.
  Roadmap
Updated: April 28, 2025 · by Andrew Snodgrass
Dynamics 365 Sales Roadmap Dynamics 365 Sales provides sales professionals and teams with features supporting lead and opportunity management; product, price list, and order...
  Roadmap
Updated: April 28, 2025 · by Andrew Snodgrass
Dynamics 365 Customer Service Roadmap Dynamics 365 Customer Service provides capabilities for customer support functions, such as routing enquiries, recording interactions, tracking cases, and hosting...
  Roadmap
Updated: April 28, 2025 · by Andrew Snodgrass
Dynamics 365 Field Service Roadmap Dynamics 365 Field Service provides features for field service teams to track service issues, create work orders, dispatch and coordinate...
  Roadmap
Updated: April 28, 2025 · by Andrew Snodgrass
Dynamics 365 Customer Insights Roadmap Dynamics 365 Customer Insights is a cloud service that consolidates customer data to build customer profiles and provide real-time marketing capabilities,...
  Kits & Collections
Updated: April 28, 2025 · by Andrew Snodgrass
Dynamics 365 Kit brings together resources to help evaluate the latest changes and planned roadmap for Dynamics 365 features and packaging.
  Roadmap
Updated: April 28, 2025 · by Andrew Snodgrass
Dynamics 365 CRM Overall Roadmap Roadmap for Dynamics 365 CRM, a Microsoft cloud service for sales, marketing, and customer relationship management.