Updated: July 24, 2020 (March 5, 2019)

  Analyst Report

Customer Engagement Retires Social Engagement

Andrew Snodgrass by
Andrew Snodgrass

Andrew analyzes and writes about Microsoft's data management, business intelligence, and machine learning solutions, as well as aspects of licensing... more

Dynamics 365 Customer Engagement is retiring Social Engagement in favor of built-in machine learning features, called AI for Market Insights

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