Jim analyzes and writes about Teams and other Microsoft services for collaboration and unified communication, Windows Server and related OSs, and enterprise computing infrastructure. He has a wide-ranging mix of technology experience, and has been writing about the field on and off since since the early 1990s.
Before joining Directions on Microsoft, Jim managed and taught academic and research technology at University of Washington and The Ohio State University. He also led IT operations management for a global civil engineering firm and, more recently, was technical producer of a live service game based on the popular Magic: The Gathering card game.
Jim holds a B.A. with graduate studies in philosophy and a minor in computer science from The Ohio State University.
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