Rob Helm

Rob Helm

Analyst

As managing vice president, Rob Helm covers Microsoft collaboration services and client software. His 25-plus years of experience analyzing Microsoft’s technology and strategy allows him to discern the company’s overall direction from the sometimes confusing and contradictory signals it sends to customers and the industry.

Rob previously managed the Directions on Microsoft analyst team and its database management systems, developer strategy, and embedded platform research. His 13 years of prior experience in the computer industry include research on advanced developer tools, optimization of cluster applications, design of network protocols at the University of Oregon, and design and implementation of databases for the U.S. Navy.

Rob received a B.S. in computer science and mathematics from the University of Puget Sound and an M.S. in computer science from the University of Oregon.

Latest Content by Rob Helm

  Blog
March 20, 2026 · by Rob Helm
Windows 11 To Get a 2026 AI Tax Break   Microsoft is committing to fix many of the Windows 11 quality issues and to eliminate gratuitous AI additions that have...
  Analyst Report
Updated: March 18, 2026 · by Rob Helm
EA to MCA Legal Terms and Strategy Legal terms shift in Microsoft's favor when a customer moves from a traditional Enterprise Agreement to a Microsoft Customer Agreement.
  Blog
March 11, 2026 · by Rob Helm
Microsoft Delays By a Year Its New Outlook Rollout  Microsoft just gave enterprises an extra year of breathing room with its New Outlook move, delaying the Opt-out phase until...
  Roadmap
Updated: March 8, 2026 · by Rob Helm
Outlook Roadmap Roadmap for Outlook, Microsoft’s line of client applications for Exchange Online and Exchange Server.
  Roadmap
Updated: March 1, 2026 · by Rob Helm
Exchange Server Roadmap Exchange Server will improve migration to Exchange Online long-term, and see some disruptive changes short-term.
  In Brief
March 1, 2026 · by Rob Helm
Tools, AI Help Migrate Apps from BizTalk to Logic Apps Tools could help BizTalk Server customers migrate to Azure Logic Apps by Jan. 2030, when all BizTalk Server sales and...
  Roadmap
Updated: February 23, 2026 · by Rob Helm
Exchange Online Roadmap Changes to Exchange Online in 2026-2028 improve security, management, and control over capacity, but some could be disruptive.
  Roadmap
Updated: February 16, 2026 · by Rob Helm
Windows Client OS Roadmap The Windows client runs on devices including desktops, laptops, tablets, and all-in-one devices to run a user’s productivity and other...
  Analyst Report
February 16, 2026 · by Rob Helm
Places Charges Move from Users to Resources Places will reduce per-user charges and add charges for managed resources, effective Apr. 1, 2026
  In Brief
February 11, 2026 · by Rob Helm
Avoid Cutoff from Exchange Online in Mar. 2026 All mail systems must trust a new DigiCert root certificate by Mar. 15, 2026, or risk being cut off from...