Rob Helm

Rob Helm

Analyst

As managing vice president, Rob Helm covers Microsoft collaboration services and client software. His 25-plus years of experience analyzing Microsoft’s technology and strategy allows him to discern the company’s overall direction from the sometimes confusing and contradictory signals it sends to customers and the industry.

Rob previously managed the Directions on Microsoft analyst team and its database management systems, developer strategy, and embedded platform research. His 13 years of prior experience in the computer industry include research on advanced developer tools, optimization of cluster applications, design of network protocols at the University of Oregon, and design and implementation of databases for the U.S. Navy.

Rob received a B.S. in computer science and mathematics from the University of Puget Sound and an M.S. in computer science from the University of Oregon.

Latest Content by Rob Helm

  Roadmap
Updated: March 30, 2026 · by Rob Helm
Viva Connections Roadmap Roadmap for Viva Connections, which provides personalized news, conversations, and other resources within a Teams tab and on mobile devices.
  Roadmap
Updated: March 30, 2026 · by Rob Helm
Viva Amplify Roadmap Viva Amplify is a browser-based campaign management component used for organizational communication and awareness around shared goals and events.
  Roadmap
Updated: March 30, 2026 · by Rob Helm
Viva Engage Roadmap Roadmap for Viva Engage, a social connections module of the Viva suite that replaced Yammer.
  Roadmap
Updated: March 24, 2026 · by Rob Helm
Project Legacy Clients Roadmap Roadmap for the Project legacy client applications, which provide project and resource management for project managers.
  Infographic
Updated: March 24, 2026 · by Rob Helm
Project Legacy Timeline Project Online desktop client, Project Professional, and Project Server Microsoft product support status and retirement dates.
  Charts & Illustrations
Updated: March 23, 2026 · by Rob Helm
A New Outlook Rollout Scenario Timeline shows one Directions scenario for rollout of new Outlook and shutdown of classic Outlook in Microsoft 365 Apps for enterprise.
  Charts & Illustrations
Updated: March 23, 2026 · by Rob Helm
Targeting Trouble Spots in New Outlook Chart shows some prominent features that are missing in new Outlook for Windows but available in"classic" Outlook, and Microsoft's plans...
  Roadmap
Updated: March 20, 2026 · by Rob Helm
Project Online Roadmap The Project Online service will shut down in Sept. 2026 and remove access to all customer data.
  Blog
March 20, 2026 · by Rob Helm
Windows 11 To Get a 2026 AI Tax Break   Microsoft is committing to fix many of the Windows 11 quality issues and to eliminate gratuitous AI additions that have...
  Analyst Report
Updated: March 18, 2026 · by Rob Helm
EA to MCA: Spot Legal Traps In-house counsel should check for traps in the legal terms of the Microsoft Customer Agreement before their organization is forced...