Rob Helm

Rob Helm

Analyst

As managing vice president, Rob Helm covers Microsoft collaboration and content management. His 25-plus years of experience analyzing Microsoft’s technology and strategy allows him to discern the company’s overall direction from the sometimes confusing and contradictory signals it sends to customers and the industry.

Rob previously managed the Directions on Microsoft analyst team and its database management systems, developer strategy, and embedded platform research. His 13 years of prior experience in the computer industry include research on advanced developer tools, optimization of cluster applications, design of network protocols at the University of Oregon, and design and implementation of databases for the U.S. Navy.

Rob received a B.S. in computer science and mathematics from the University of Puget Sound and an M.S. in computer science from the University of Oregon.

Latest Content by Rob Helm

  Roadmap
Updated: June 10, 2025 · by Rob Helm
BizTalk Server Roadmap Roadmap for BizTalk Server, Microsoft's application integration and business-to-business commerce software.
  Roadmap
Updated: June 9, 2025 · by Rob Helm
Event Grid Roadmap Roadmap for Azure Event Grid, a cloud message broker service that routes messages between components of an Azure solution,
  Roadmap
Updated: June 8, 2025 · by Rob Helm
Communication Services Roadmap Azure Communication Services is a set of cloud services and APIs for applications using voice and video calling, chat, SMS,...
  Roadmap
Updated: June 8, 2025 · by Rob Helm
API Management Roadmap Roadmap for API Management, which delivers a cloud gateway and other services to secure and manage a customer's APIs.
  Analyst Report
May 20, 2025 · by Multiple Authors
Office Security Fixes for Windows 10 Continue into 2028 Microsoft 365 Apps for enterprise will get some security patches on Windows 10 systems through Oct. 2028, but customers should...
  Roadmap
Updated: May 20, 2025 · by Rob Helm
Windows and Office Supportability Matrix Chart shows the current end-of-support dates for combinations of Office and Windows versions.
  Analyst Report
Updated: May 15, 2025 · by Rob Helm
Exchange Online Roadmap 2025-2029 Changes to Exchange Online in 2025-2026 improve security, management, and control over capacity, but some could be disruptive.
  Roadmap
Updated: May 15, 2025 · by Rob Helm
Exchange Online Roadmap Changes to Exchange Online in 2025-2026 improve security, management, and control over capacity, but some could be disruptive.
  Analyst Report
May 12, 2025 · by Rob Helm
Microsoft 365 Mobile Apps Add Copilot, Purview Hooks Office apps for phones and iPads will integrate more Copilot natural language processing and Purview data loss prevention features.
  Analyst Report
May 6, 2025 · by Rob Helm
Exchange Online to Block Basic Senders in Sept. 2025 Exchange Online will block Basic Authentication for SMTP client submission beginning in Sept. 2025, cutting off some devices and applications.