Contract
Latest Analyst Reports
All Contract Reports
Cut Service Consumption Costs with Pre-Purchase Plans
August 7, 2026
There are now four Pre-Purchase Plans that provide savings over PAYG on consumption-based services, such...more
Transitioning Microsoft 365 from an EA to an MCA
Updated: April 24, 2026
Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more
Transitioning Microsoft 365 from an EA to an MCA
Updated: April 24, 2026
Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more
Who’s Who on a Microsoft Account Team
Updated: August 15, 2025
Customers can save time and get better results from sales if they understand their Microsoft...more
Trust but Verify Your Data in Microsoft’s AI Services
July 10, 2025
The Microsoft Generative AI Services clause explains Microsoft’s terms for customers using its AI services,...more
Executive Focus: SQL Server License Consolidation Provides Tangible Benefits
Updated: November 1, 2024
SQL Server license consolidation is a low-risk effort that delivers cost, compliance, and administrative...more
Transitioning Windows Server Under an EA to an MCA
Updated: June 21, 2024
Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more
End of Net-New From-SA Discounts
Updated: April 24, 2024
Customers can no longer acquire new From-SA (Software Assurance) Subscription Licenses (SLs), which offers a...more
Executive Focus: Negotiating Microsoft Licensing Agreements
Updated: April 15, 2024
Licensing and negotiations favor Microsoft, but adopting the right approach allows customers to negotiate from...more
Executive Focus: Understanding Microsoft Licensing
Updated: January 22, 2024
Microsoft licensing challenges can increase business risk, impacting budgets, cash flow, and daily business activities....more
Buying Server Products via Microsoft Customer Agreements
Updated: January 9, 2024
(Sections of this report have been superseded by “Transitioning Windows Server Under an EA to...more
Transitioning SQL Server Under an EA to an MCA
Updated: January 9, 2024
Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more
Microsoft 365 E5: Increasingly All or Nothing
Updated: December 27, 2023
Customers should proceed carefully if they are only licensing segments of the E5 security stack,...more
Sales, Technical, and Delivery Field Roles at Microsoft
Updated: June 2, 2023
Customers interact with several Microsoft field teams over the course of an enterprise contract. Microsoft’s...more
Nadella Named CEO
Updated: May 31, 2023
In Feb. 2014, Microsoft’s board of directors named Satya Nadella, a Microsoft veteran, as its...more
Data Center Designs Shared with Open Compute Project
Updated: May 31, 2023
The Open Compute Project, a group that shares hardware and software used in data centers,...more
Reference
All Contract Reference
Licensing Reference
Online Services Terms
A legal document (updated monthly) containing licensing and other information specific to online service licenses...more
Licensing Reference
OST
A now outdated legal document (updated monthly) containing licensing and other information specific to online...more
Licensing Reference
Product List
Prior to July 2015, one of two main documents (the other being the PUR) that...more
Licensing Reference
Product Terms
The main repository for rules governing product licenses acquired through volume licensing programs and by...more
Licensing Reference
Premium Assurance
A support offering designed to provide critical and important security updates and bulletins for versions...more
Licensing Reference
Problem resolution support
A SA (Software Assurance) benefit phased out as of Feb. 2023 that provided limited break-fix...more
Licensing Reference
Perpetual License Transfer Form
Form used to permanently move perpetual licenses from one organization to another, usually as part...more
Licensing Reference
Current Branch
A type of fast cadence servicing model currently offered for Configuration Manager; was also used...more
Licensing Reference
Extended hotfix support
A now defunct SA (Software Assurance) benefit that waived certain fees associated with nonsecurity hotfixes...more
Licensing Reference
Add-on
A subscription-based license that layers additional online service-related capabilities or special use rights on top...more
Licensing Reference
From-SA
A special class of subscription-based licenses that provide EA (Enterprise Agreement) customers a 10-20% discount...more
Licensing Reference
License Mobility through SA Partner
A third-party service provider authorized by Microsoft to host certain server-based products on multitenant hardware...more
Licensing Reference
Pay-As-You-Go (PAYG)
Pay-as-you-go (PAYG) is a method of purchasing Microsoft cloud services where the customer does not...more
Licensing Reference
Azure Plan
Azure plan is a billing construct for customers that purchase Azure through Cloud Solution Providers...more
Licensing Reference
Azure Savings Plans
Azure savings plans allow organizations to specify the amount of VM compute resources that will...more
Licensing Reference
Azure Prepayment
Azure Prepayment (formerly Azure Monetary Commitment), like Microsoft Azure Consumption Commitment (MACC), is an agreement...more
Podcasts
Microsoft’s Fiscal 2027: What Enterprises Need to Know
July 9, 2026
· Season - 5 · Episode - 12 · Duration - 30m What You Need to Know Before You Sign a Microsoft MEOJune 25, 2026
· Season - 5 · Episode - 11 · Duration - 26m Tips and Tricks For Your Next EA RenewalApril 2, 2026
· Season - 5 · Episode - 6 · Duration - 28mBlog
July 17, 2026
DIY Savings: Back to Basics with Azure
Lane Shelton
July 16, 2026
Microsoft’s E5 Step-Up: Does It Make Sense for Your Org?
by Steven Kelley
June 24, 2026
Understanding M365 E7: The Three Risks Behind the $99 Price Point
Lane Shelton