Terms
Latest Analyst Reports
All Terms Reports
Microsoft 365 Government: What’s in the Box?
Updated: April 12, 2026
Microsoft 365 Government offers U.S. governmental organizations more regulatory compliance capabilities than Microsoft 365 commercial...more
Azure: Know Reservations
Updated: April 10, 2026
Azure reservations allow customers to reduce Azure costs in exchange for a one- or three-year...more
EA to MCA: Spot Legal Traps
Updated: March 18, 2026
Finding the Most Common Pain Points Comparing the EA contract stack (fig. 1) and the...more
Microsoft Azure Consumption Commitment (MACC) Brings Discounts, Negotiation Leverage
Updated: October 23, 2025
Microsoft Azure Consumption Commitment is an agreement to spend a specified amount on Azure, typically...more
Trust but Verify Your Data in Microsoft’s AI Services
July 10, 2025
The Microsoft Generative AI Services clause explains Microsoft’s terms for customers using its AI services,...more
Understanding Pricing: Consumption Versus Capacity
April 10, 2025
For customers accustomed to on-premises licensing, aspects of Microsoft’s cloud pricing models can feel unfamiliar....more
Transitioning Microsoft 365 from an EA to an MCA
Updated: March 11, 2025
Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more
New License Rule for Contractor Access
Updated: August 27, 2024
Contractors and other nonemployees who access an organization’s Microsoft systems face new licensing rules in...more
Executive Focus: Negotiating Microsoft Licensing Agreements
Updated: April 15, 2024
Licensing and negotiations favor Microsoft, but adopting the right approach allows customers to negotiate from...more
Executive Focus: Understanding Microsoft Licensing
Updated: January 22, 2024
Microsoft licensing challenges can increase business risk, impacting budgets, cash flow, and daily business activities....more
Time to Walk Away from Some Microsoft Products
Updated: June 2, 2023
Microsoft is dropping development, cutting support, and raising prices for many on-premises products. These dead-end...more
Windows Client OS VDI Licensing Relaxed
Updated: May 31, 2023
Windows 10 and 11 will cost less to license in some virtual desktop infrastructures. The...more
Windows Server Licensing Head-to-Head for Azure Stack HCI
Updated: May 31, 2023
Enterprise Agreement customers have four major options to license the Azure Stack HCI OS...more
Software Assurance Support and Training Benefits Cut
Updated: May 31, 2023
Some accrued Software Assurance benefits will be modified or eliminated starting in 2020. Planning and...more
Additional Azure Reservation Categories Available
Updated: May 31, 2023
Additional types of Azure reservations became available in Nov. 2019.
Negotiating a Microsoft EA
Updated: May 31, 2023
In this episode, Mary Jo Foley talks to veteran negotiator Dean Bedwell about Microsoft Enterprise...more
Infographics
All Terms InfographicsReference
All Terms Reference
Licensing Reference
External User Qualification Requirements
Chart + caption explain the criteria a contractor or agent working on behalf of a...more
Licensing Reference
CAL
Provides the right for a device or user to access all running instances of a...more
Licensing Reference
Azure Plan
Azure plan is a billing construct for customers that purchase Azure through Cloud Solution Providers...more
Licensing Reference
Customer’s Premises
Generally understood to mean the physical buildings an organization owns or leases to conduct its...more
Licensing Reference
Processor
Circuitry fabricated on a single physical chip that processes the instructions, mostly encoded in software,...more
Licensing Reference
Production
Describes software and online services used to run an organization’s internal day-to-day operations, including disaster...more
Licensing Reference
Pooling
Describes scenarios where clients communicate with a server-based product or online service through an intermediary...more
Licensing Reference
Premium CAL
A type of CAL (Client Access License) that covers access to certain advanced or niche...more
Licensing Reference
Product Key
A unique 25-character alphanumeric code required to complete activation of traditional on-premises products using KMS...more
Licensing Reference
Product Activation
A validation process built into many Microsoft products that must be successfully completed to access...more
Licensing Reference
E-learning
A now defunct SA (Software Assurance) benefit that provided self-paced online courses targeted at end...more
Licensing Reference
Non-perpetual
Describes a license that allows a customer to use the associated product for a specified...more
Licensing Reference
Physical Premises
Generally understood to mean the physical buildings an organization owns or leases to conduct its...more
Licensing Reference
Multiplexing
Describes scenarios where clients communicate with a server product or online service through an intermediary...more
Licensing Reference
On-site
Generally understood to mean the physical buildings an organization owns or leases to conduct its...more
Licensing Reference
Internal User
An individual who is an employee of the licensed organization or a contractor or agent...more
Podcasts
Microsoft 365 E7: Ready Or Not, Here It Comes
April 23, 2026
· Season - 5 · Episode - 8 · Duration - 21m Tips and Tricks For Your Next EA RenewalApril 2, 2026
· Season - 5 · Episode - 6 · Duration - 28m What We Know (and Don’t) About M365 E7March 12, 2026
· Season - 5 · Episode - 5 · Duration - 25mBlog
April 23, 2026
Your Next EA Renewal: A Multidimensional Agreement Demands a New Strategy
Lane Shelton
April 15, 2026
Microsoft License Audits: Why You’re Overpaying by a Zero
by Directions Team
April 8, 2026
What Artemis II Saw Flying Past the Moon: Your Next Microsoft Bill
by Steven Kelley