Terms
Latest Analyst Reports
All Terms Reports
EA to MCA and CSP: Costs and Risks
May 8, 2026
Midsize customers are being forced out of Enterprise Agreements and steered toward Microsoft Customer Agreements...more
Transitioning Microsoft 365 from an EA to an MCA
Updated: April 24, 2026
Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more
Transitioning Microsoft 365 from an EA to an MCA
Updated: April 24, 2026
Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more
Microsoft 365 Government: What’s in the Box?
Updated: April 12, 2026
Microsoft 365 Government offers U.S. governmental organizations more regulatory compliance capabilities than Microsoft 365 commercial...more
Azure: Know Reservations
Updated: April 10, 2026
Azure reservations allow customers to reduce Azure costs in exchange for a one- or three-year...more
EA to MCA: Spot Legal Traps
Updated: March 18, 2026
Finding the Most Common Pain Points Comparing the EA contract stack (fig. 1) and the...more
Microsoft Azure Consumption Commitment (MACC) Brings Discounts, Negotiation Leverage
Updated: October 23, 2025
Microsoft Azure Consumption Commitment is an agreement to spend a specified amount on Azure, typically...more
Trust but Verify Your Data in Microsoft’s AI Services
July 10, 2025
The Microsoft Generative AI Services clause explains Microsoft’s terms for customers using its AI services,...more
Understanding Pricing: Consumption Versus Capacity
April 10, 2025
For customers accustomed to on-premises licensing, aspects of Microsoft’s cloud pricing models can feel unfamiliar....more
New License Rule for Contractor Access
Updated: August 27, 2024
Contractors and other nonemployees who access an organization’s Microsoft systems face new licensing rules in...more
Executive Focus: Negotiating Microsoft Licensing Agreements
Updated: April 15, 2024
Licensing and negotiations favor Microsoft, but adopting the right approach allows customers to negotiate from...more
Executive Focus: Understanding Microsoft Licensing
Updated: January 22, 2024
Microsoft licensing challenges can increase business risk, impacting budgets, cash flow, and daily business activities....more
Time to Walk Away from Some Microsoft Products
Updated: June 2, 2023
Microsoft is dropping development, cutting support, and raising prices for many on-premises products. These dead-end...more
Windows Client OS VDI Licensing Relaxed
Updated: May 31, 2023
Windows 10 and 11 will cost less to license in some virtual desktop infrastructures. The...more
Windows Server Licensing Head-to-Head for Azure Stack HCI
Updated: May 31, 2023
Enterprise Agreement customers have four major options to license the Azure Stack HCI OS...more
Software Assurance Support and Training Benefits Cut
Updated: May 31, 2023
Some accrued Software Assurance benefits will be modified or eliminated starting in 2020. Planning and...more
Infographics
All Terms InfographicsReference
All Terms Reference
Licensing Reference
Tier
Term sometimes used to distinguish between various levels of Azure branded services, with differences including...more
Licensing Reference
Service tier
Term sometimes used to distinguish between various levels of Azure branded services.
Licensing Reference
Server farm
A single data center or two data centers each physically located either in time zones...more
Licensing Reference
Server
A physical hardware device capable of running server OSs (operating systems) and applications such as...more
Licensing Reference
VM
An OS (operating system) instance and applications that exhibits the behavior of a separate computer...more
Licensing Reference
Virtual Machine
Software component that emulates the CPU, memory, and other hardware of a computer; see VM...more
Licensing Reference
Service Description
Frequently updated technical documents outlining features in Microsoft 365 Enterprise and Office 365 Enterprise suites...more
Licensing Reference
Service Level Agreement
A legal document that describe customers’ ability to seek financial credits if online services fall...more
Licensing Reference
Internal User
An employee of the licensed organization, or a contractor or agent who either works more...more
Licensing Reference
Install
To make a product ready to use by running the associated setup procedure or duplicating...more
Licensing Reference
Instance
Most often used to describe software that is loaded into memory and either executing or...more
Licensing Reference
OS
Software that manages computer hardware and provides the platform on which applications run.
Licensing Reference
License
Provides the legal right to install, run, access, or otherwise interact with a product.
Licensing Reference
Running Instance
Software loaded into memory and executing.
Licensing Reference
Product
Generally used to describe any software or online service offering sold to customers.
Licensing Reference
Planning services
A now expired SA (Software Assurance) benefit, completely phased out by Jan. 2022, that provided...more
Podcasts
Microsoft’s Fiscal 2027: What Enterprises Need to Know
July 9, 2026
· Season - 5 · Episode - 12 · Duration - 30m What You Need to Know Before You Sign a Microsoft MEOJune 25, 2026
· Season - 5 · Episode - 11 · Duration - 26m Tips for Dealing with Azure Consumption Constraints and Hidden M365 CostsMay 21, 2026
· Season - 5 · Episode - 9 · Duration - 21mBlog
July 16, 2026
Microsoft’s E5 Step-Up: Does It Make Sense for Your Org?
by Steven Kelley
June 24, 2026
Understanding M365 E7: The Three Risks Behind the $99 Price Point
Lane Shelton
June 15, 2026
Azure MACConomics: Is a MACC Worth It at Any Discount?
Lane Shelton