Collaboration

M365 Apps, Copilot To Ship More Often April 28, 2026 Microsoft 365 desktop apps and services will ship new features more frequently. Shorter waits for...more Dual‑Model Researcher: OpenAI Meets Anthropic April 27, 2026 Multi-model modes may improve first-draft reliability of Researcher, but outputs need review and validation. Computer...more SharePoint’s New UI Is All About AI April 15, 2026 SharePoint Online’s UI change, which will be mandatory by May 2026, reorganizes how employees work...more Microsoft 365 Education: Differs from Enterprise by Degrees Updated: April 12, 2026 Microsoft 365 Education offers most of the features included in commercial enterprise Microsoft 365 offerings, with...more Teams Premium Goes Beyond Meetings and Webinars  Updated: April 2, 2026 Note: Since this report was published in Nov. 2025, Teams Enterprise has gained several capabilities...more Demystifying Microsoft’s Copilots Updated: March 6, 2026 Copilot-branded technologies from Microsoft assist users in completing tasks, but Microsoft overstates ROI. Almost all...more Six Steps from On-Premises to Full Cloud March 2, 2026 Organizations must increasingly focus on and invest in Microsoft-cloud based services because it increasingly retires...more Microsoft Loop Delivers Real-Time Collaboration, But Isn’t for Everyone February 19, 2026 Microsoft Loop enables real-time collaboration across Microsoft 365, keeping shared content synchronized across messages, meetings,...more Places Charges Move from Users to Resources February 16, 2026 Places license changes due Apr. 1, 2026, will affect customers differently depending on their work...more Access Services for SharePoint Online Discontinued Updated: January 26, 2026 Access Services was removed from SharePoint Online (and SharePoint Server SE) in Apr. 2018 Office...more SharePoint Spaces Provide Mixed Reality for Collaboration Updated: January 26, 2026 SharePoint Spaces was removed by Aug. 2025 SharePoint spaces will introduce mixed reality workspaces to...more SharePoint Business Connectivity Services to Be Retired Updated: January 26, 2026 SharePoint Business Connectivity Services is retired as of Sep. 2024 SharePoint Business Connectivity Services (BCS)...more Work IQ Models Work for Microsoft 365 Copilot January 22, 2026 Work IQ is the latest service to analyze Microsoft 365 tenant data for work patterns...more M365 Copilot Adds Choice (and Risk) with Anthropic’s Claude January 20, 2026 Microsoft has partnered with Anthropic, adding its Claude models to Microsoft 365 Copilot (M365 Copilot)....more Viva Packaging for Microsoft 365 Users Updated: January 6, 2026 The most commonly used end-user features of Viva are built into Microsoft 365 licenses. Customers...more SharePoint 2013 Workflows: Admins Should Act Now November 11, 2025 SharePoint 2013 workflows are legacy technology and should be replaced. Microsoft is removing SharePoint 2013...more

Communication Services Overview July 3, 2025 Viva Packaging for Microsoft 365 Users June 30, 2025 Navigating Microsoft’s Copilots Updated: May 11, 2025 Teams Calling Services October 2, 2023

  Licensing Reference Phone System Renamed Jan. 2022; see Teams Phone for in-depth entry.   Licensing Reference Skype for Business PSTN Consumption Renamed to Communication Credits   Licensing Reference Skype for Business Online PSTN Calling Renamed to Calling Plan, for use with Teams in conjunction with Teams Phone.   Licensing Reference Skype for Business Online Cloud PBX A hosted public exchange (PBX) service that augmented Skype for Business Online (now retired and...more   Licensing Reference Skype for Business Online PSTN Conferencing Replaced by Audio Conferencing for Teams.   Product Reference Places Microsoft Places is a set of advanced work-scheduling features for Teams and Exchange Online, intended...more   Product Reference Teams Meetings and Events Microsoft Teams is commonly used for audio and video meetings, and offers features for hosting...more   Product Reference Teams  Microsoft Teams is a cloud service that offers group-based collaboration spaces with persistent chat, voice...more   Product Reference Teams Phone Teams Phone is a hosted PBX service that works in conjunction with Team, providing many...more   Product Reference Teams Premium Teams Premium is an add-on User Subscription License (User SL) that provides additional features on...more   Product Reference Microsoft 365 Enterprise Microsoft 365 Enterprise is Microsoft’s premium productivity suite   Product Reference Planner Microsoft Planner is a Microsoft-hosted work management tool that includes basic task and project management...more   Product Reference Project Online The Project Online service will shut down in Sept. 2026 and remove access to all...more   Product Reference Viva Learning Viva Learning provides custom training content to individuals in support of an organization’s continual learning...more   Product Reference Microsoft 365 Archive Microsoft 365 Archive is a consumption service for storing inactive SharePoint and OneDrive sites   Product Reference Microsoft Search Microsoft Search is the enterprise search engine for Microsoft 365

Business Applications Roadmap

Copilot   Fabric   Microsoft 365