Business Applications
Latest Analyst Reports
All Business Applications Reports
Licensing Azure Services for Development and Test
Updated: November 5, 2026
Customers with Visual Studio and MSDN Platforms subscriptions are eligible for pricing discounts and other...more
The Rising Cost of Microsoft 365 Storage
October 28, 2026
Spending is becoming less predictable as storage consumption triggers separate charges across overages, backup, archive,...more
Dynamics 365 Sustainability: New Name, Same Product
October 28, 2026
Microsoft Sustainability Manager is now Dynamics 365 Sustainability with the same tiers, features, and costs....more
Dynamics 365 Commerce Adds Lower-Cost Import Options
October 23, 2026
New Commerce licensing options (called Headless) can lower the cost of processing and importing transactions....more
Microsoft IQ Enables Enterprise Intelligence, But at What Cost?
September 21, 2026
Enterprise intelligence is shifting from stored information to metered services consumed by AI. Microsoft IQ...more
Microsoft 365 E7 Suite Available: It’s All About AI
Updated: September 21, 2026
Unlike the E3 and E5 tiers of Microsoft 365, E7 is likely of very limited...more
Planner Subscription Strategy for Project Online Retirement
September 11, 2026
Project Online was retired effective Oct. 1, 2026, leaving Planner as Microsoft’s sole hosted project...more
The Hidden Costs of M365 Copilot
September 10, 2026
Microsoft injected unpredictable consumption costs into user subscription licensing with Copilot Cowork, and there’s more...more
Demystifying Microsoft’s Copilots
Updated: September 4, 2026
Microsoft’s range of Copilots, initially broad and confusing, is narrowing, but remains convoluted. Copilots, like...more
Strategies for Controlling Dynamics 365 Storage Costs
June 17, 2026
Dynamics 365 storage growth is a predictable consequence of long-term system use, not an unusual...more
M365 Copilot Adds Choice (and Risk) with Anthropic’s Claude
Updated: June 12, 2026
Microsoft has partnered with Anthropic, adding its Claude models to Microsoft 365 (M365) Copilot. Claude’s...more
Enhancements Could Break Down Agent Adoption Barriers
Updated: May 15, 2026
Copilot Studio continues to receive frequent significant updates. The latest round arrived in Nov. 2025,...more
Dynamics 365 MCP Servers Show Strategic Development Shift
May 11, 2026
Dynamics 365 Model Context Protocol servers are a new development option that provides standardized access...more
Dual‑Model Researcher: OpenAI Meets Anthropic
April 27, 2026
Multi-model modes may improve first-draft reliability of Researcher, but outputs need review and validation. Computer...more
SharePoint’s New UI Is All About AI
April 15, 2026
SharePoint Online’s UI change, which will be mandatory by May 2026, reorganizes how employees work...more
Teams Premium Goes Beyond Meetings and Webinars
Updated: April 2, 2026
Note: Since this report was published in Nov. 2025, Teams Enterprise has gained several capabilities...more
Infographics
All Business Applications Infographics
Dynamics 365 Services Packaging
October 23, 2026
Navigating Microsoft’s Copilots
Updated: September 1, 2026
Server Application Version Support
March 17, 2026
Communication Services Overview
July 3, 2025
Viva Packaging for Microsoft 365 Users
June 30, 2025
Reference
All Business Applications Reference
Licensing Reference
Power Apps
Power Apps allows the creation of line-of-business apps by citizen developers (also referred to as...more
Licensing Reference
Power Automate
Power Automate is a low-code platform for developing, publishing, and running simple to moderately complex...more
Licensing Reference
Power Pages
Power Pages allows the creation of certain types of (typically external) websites without relying on...more
Licensing Reference
Dynamics 365 Sustainability
An environmental, social, and governance (ESG) data management offering that records, calculates, and reports on...more
Licensing Reference
Dynamics 365 Sustainability
An environmental, social, and governance (ESG) data management offering that records, calculates, and reports on...more
Product Reference
Dynamics 365 Contact Center
A preconfigured, stand-alone call center solution that provides multiple communication channel options and routing features...more
Licensing Reference
Dynamics 365 Contact Center
A preconfigured, stand-alone call center solution licensed per user through one of three plans that...more
Licensing Reference
Dynamics 365 On-Premises Packaging
Illustration + caption outlines the spectrum of Dynamics 365 On-Premises products and the technical features...more
Product Reference
Project Online
Project Online was fully retired in Sept. 2026, and the service and all associated data...more
Licensing Reference
OneDrive
OneDrive is licensed through User SLs and is included in M365 and O365 plans.
Product Reference
Microsoft Graph
Microsoft Graph is the connective layer across M365, linking people, devices, security, and compliance signals.
Licensing Reference
Copilot Cowork
Copilot Cowork requires the M365 Copilot license but breaks the per-seat pricing model
Licensing Reference
Dataverse
The primary database and file and log storage provider for Power Apps, Power Automate, Power...more
Product Reference
Dataverse
A cloud database service designed to make it easier to create and use data in...more
Product Reference
App Service
Azure App Service is a managed cloud platform for hosting business applications, Web sites, APIs,...more
Licensing Reference
Service Provider Licensing Rule Comparison
Illustration explains how licensing rules for software deployed at service providers differ from rules associated...more
Podcasts
Three Smart Guys: Is Office Dead?
March 26, 2026
· Season - 1 · Episode - 3 · Duration - 34m Three Smart Guys: Microsoft’s 2026 ChallengesJanuary 29, 2026
· Season - 1 · Episode - 1 · Duration - 30m Get Ready for Microsoft’s Coming Licensing ChangesAugust 26, 2025
· Season - 4 · Episode - 14 · Duration - 19mBlog
September 23, 2026
Compass Point: Dataverse, Headless Office, and Flex Spend
by Mary Jo Foley
September 11, 2026
Exploring the Hidden Costs of Microsoft 365 Copilot
Michael Desmond
September 2, 2026
How to Negotiate Better Pricing in Your Power BI Premium to Fabric Migration
Michael Desmond