Business Applications

Enhancements Could Break Down Agent Adoption Barriers Updated: May 15, 2026 Copilot Studio continues to receive frequent significant updates. The latest round arrived in Nov. 2025,...more Dynamics 365 MCP Servers Show Strategic Development Shift May 11, 2026 Dynamics 365 Model Context Protocol servers are a new development option that provides standardized access...more Microsoft 365 E7 Suite Available: It’s All About AI Updated: May 1, 2026 Microsoft 365 E7 arrived May 1, 2026, and is intended to help organizations extend and...more Dual‑Model Researcher: OpenAI Meets Anthropic April 27, 2026 Multi-model modes may improve first-draft reliability of Researcher, but outputs need review and validation. Computer...more SharePoint’s New UI Is All About AI April 15, 2026 SharePoint Online’s UI change, which will be mandatory by May 2026, reorganizes how employees work...more Teams Premium Goes Beyond Meetings and Webinars  Updated: April 2, 2026 Note: Since this report was published in Nov. 2025, Teams Enterprise has gained several capabilities...more M365 Customers Can Keep Classic Outlook Until at Least 2029 Updated: March 23, 2026 Mar. 23, 2026: Opt-Out delayed to Mar. 2027 per a Microsoft Message Center announcement at https://admin.microsoft.com/MessageCenter/messages/MC949965...more Teams Enterprise Gains Events and Places from Premium March 17, 2026 Effective Apr. 1, 2026, some features from Teams Premium will be included in Teams Enterprise...more Microsoft 365 Backup Targets Exchange and SharePoint Online Using a PAYG model Updated: March 10, 2026 Microsoft 365 Backup provides backup of Exchange Online mailboxes, OneDrive for work accounts, and SharePoint...more SharePoint Embedded: Document Management Without SharePoint Updated: March 9, 2026 SharePoint Embedded provides storage in Microsoft 365 with built-in document management for custom apps but...more Demystifying Microsoft’s Copilots Updated: March 6, 2026 Copilot-branded technologies from Microsoft assist users in completing tasks, but Microsoft overstates ROI. Almost all...more Dynamics 365 Commerce Retiring Multiple Features; Moving to Paid AI March 2, 2026 Soon-to-be-retired Ratings and Reviews, and Recommendations features, will create functional gaps with no announced replacements....more And Acquisition for All: Microsoft 365 Self-Service Purchase March 2, 2026 Microsoft makes several services available for direct purchase by end users to promote adoption, circumventing...more Microsoft 365 Agents Toolkit Doesn’t Have Copilot Studio Limitations February 24, 2026 The Microsoft 365 Agents Toolkit is for pro developers building AI agents that work with...more Best Practices for Preserving Data While Removing Microsoft 365 Users Updated: February 23, 2026 Offboarding employees is not an IT task; it’s a governance and risk event affecting organizational...more Microsoft Loop Delivers Real-Time Collaboration, But Isn’t for Everyone February 19, 2026 Microsoft Loop enables real-time collaboration across Microsoft 365, keeping shared content synchronized across messages, meetings,...more

Project Legacy Timeline Updated: March 24, 2026 Server Application Version Support March 17, 2026 Dynamics 365 Services Packaging December 17, 2025 Communication Services Overview July 3, 2025 Viva Packaging for Microsoft 365 Users June 30, 2025 Navigating Microsoft’s Copilots Updated: May 11, 2025

  Licensing Reference Service Provider Licensing Rule Comparison Illustration explains how licensing rules for software deployed at service providers differ from rules associated...more   Product Reference Microsoft 365 Enterprise Microsoft 365 Enterprise is Microsoft’s premium productivity suite   Product Reference Project Online The Project Online service will shut down in Sept. 2026 and remove access to all...more   Product Reference Microsoft 365 Backup Microsoft 365 Backup provides backup for Exchange Online mailboxes, OneDrive for work accounts, and SharePoint...more   Licensing Reference Dynamics 365 Project Operations An online service that provides integrated project management and resource management for service projects, project...more   Product Reference Skype for Business Server Skype for Business Server is an on-premises product that provides a unified communications solution for...more   Product Reference SharePoint Embedded SharePoint Embedded is document management infrastructure for custom apps.   Product Reference Viva Learning Viva Learning provides custom training content to individuals in support of an organization’s continual learning...more   Product Reference Viva Insights Viva Insights is a Teams-based application that provides employees with information to help improve work...more   Product Reference Dynamics 365 Field Service Dynamics 365 Field Service provides features for field service teams to track service issues, create...more   Product Reference Dynamics 365 Project Operations Dynamics 365 Project Operations provides integrated project management and resource management for service projects, project...more   Product Reference Microsoft 365 Archive Microsoft 365 Archive is a consumption service for storing inactive SharePoint and OneDrive sites   Product Reference Dynamics 365 Commerce Dynamics 365 Commerce provides physical store management; customer management; online store creation and management; warehouse,...more   Product Reference Microsoft Search Microsoft Search is the enterprise search engine for Microsoft 365   Product Reference Dynamics 365 CRM Dynamics 365 CRM is a Microsoft cloud service and on-premises software that offers sales, marketing,...more   Product Reference Dynamics 365 Customer Insights Dynamics 365 Customer Insights is a cloud service that consolidates customer data to build customer...more

Business Applications Roadmap

Copilot   Fabric   Microsoft 365