Dynamics 365 Server

Licensing Reference
Licensing reference materials are continuously updated, highly-detailed entries covering Microsoft licensing terms, procedures, practices and timelines.
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Product Reference
Product reference materials are clear, concise definitions and descriptions of Microsoft's ever-growing catalog of products and services.
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Dynamics 365 Server Roadmap Posts
All Dynamics 365 Server Roadmaps
Server Application Version Support
This chart displays server application compatibility with Windows Server and SQL Server versions under Mainstream... more
Dynamics 365 Customer Engagement Server Roadmap
Dynamics 365 Customer Engagement Server is Microsoft’s on-premises customer relationship management (CRM) product for management... more
Dynamics 365 Server and CRM Server Timeline
Illustration shows likely releases and retirements of Dynamics 365 Server, for Customer Engagement (CRM), on-premises... more
Dynamics 365 On-Premises
Roadmap for Dynamics 365 on-premises products
Dynamics CRM Server
Starting in Nov. 2016, CRM Server is renamed Dynamics 365 for Customer Engagement (CRM) Server.
Dynamics CRM Server Timeline
Illustration for likely releases and retirements of Dynamics CRM Server is available at Dynamics 365... more
Dynamics 365 Server Analyst Reports
All Dynamics 365 Server Reports
Dynamics 365 CRM 2025 Wave 1: AI Focused with Extra Cost
April 28, 2025
The latest 2025 Wave 1 for Dynamics 365 CRM broadens its AI footprint with more...more
Dynamics 365 Customer Engagement 2019 Wave 2
Updated: August 19, 2024
A Dynamics 365 Customer Engagement Online second wave of features has notable improvements for each...more
End of Net-New From-SA Discounts
Updated: April 24, 2024
Customers can no longer acquire new From-SA (Software Assurance) Subscription Licenses (SLs), which offers a...more
Buying Server Products via Microsoft Customer Agreements
Updated: January 9, 2024
(Sections of this report have been superseded by “Transitioning Windows Server Under an EA to...more
Dynamics 365 Customer Engagement On-Premises Extends Support
Updated: May 31, 2023
Microsoft is extending support for its final on-premises CRM product by three years, providing customers...more
Migrating CRM On-Premises Licenses to Dynamics 365 Cloud
Updated: May 31, 2023
Migrating CRM on-premises licenses to Dynamics 365 subscriptions requires careful planning to control costs and...more
Customer Engagement On-Premises Version 9 Released
Updated: October 19, 2021
Dynamics 365 Customer Engagement version 9.0.2 is generally available on-premises. Platform changes and feature retirements...more
Dynamics 365 Customer Engagement 2020 Wave 2 Released
Updated: November 5, 2020
The Dynamics 365 Customer Engagement 2020 Wave 2 focuses on user productivity, new analytics, and...more
Dynamics 365 for Outlook Retirement Announced
Updated: August 2, 2020
Dynamics 365 for Outlook is scheduled for retirement in Oct. 2020, in favor of Dynamics...more
Dynamics 365 Customer Engagement Delays On-Premises Release
Updated: July 27, 2020
The next version of Dynamics 365 Server, Microsoft’s on-premises CRM and sales product, will be...more
Dynamics 365 Online Spring 2019 Update
Updated: July 24, 2020
The Dynamics 365 Online Apr. 2019 updates improve built-in analytics, onboarding for new users, stand-alone...more
PowerApps Adds Features, Supports Dynamics 365
Updated: July 23, 2020
A new PowerApps Studio for the Web, which will replace the Windows-based version, is available...more
Dynamics 365 Dec. 2016 Update Affects CRM Customers
Updated: July 16, 2020
Dynamics 365 received a CRM-only update in Dec. 2016 that introduces administrative features that simplify...more
Dynamics CRM Server Faces Deadlines in 2018
Updated: July 16, 2020
Dynamics CRM Server, for on-premises management of sales and customer service, has two important servicing...more
Dynamics 365 for Customer Engagement Releases Version 9.0
Updated: July 16, 2020
Dynamics 365 for Customer Engagement has released a major version (called 9.0) for new online...more
Dynamics GP 2015 Released
Updated: July 15, 2020
Dynamics GP 2015, released in Dec. 2014, includes significant technical changes, including retirement of the...more
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Mary Jo Foley


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Mary Jo Foley