Business Applications

Microsoft 365 E7 Suite: It’s All About AI March 28, 2026 A new tier of Microsoft 365, E7, arrives May 1 and focuses almost entirely on...more M365 Customers Can Keep Classic Outlook Until at Least 2029 Updated: March 23, 2026 Mar. 23, 2026: Opt-Out delayed to Mar. 2027 per a Microsoft Message Center announcement atat https://admin.microsoft.com/MessageCenter/messages/MC949965...more Teams Enterprise Gains Events and Places from Premium March 17, 2026 Effective Apr. 1, 2026, some features from Teams Premium will be included in Teams Enterprise...more Microsoft 365 Backup Targets Exchange and SharePoint Online Using a PAYG model Updated: March 10, 2026 Microsoft 365 Backup provides backup of Exchange Online mailboxes, OneDrive for work accounts, and SharePoint...more SharePoint Embedded: Document Management Without SharePoint Updated: March 9, 2026 SharePoint Embedded provides storage in Microsoft 365 with built-in document management for custom apps but...more Demystifying Microsoft’s Copilots Updated: March 6, 2026 Copilot is an umbrella brand applied to a range of Microsoft technologies, most of which...more And Acquisition for All: Microsoft 365 Self-Service Purchase March 2, 2026 Microsoft makes several services available for direct purchase by end users to promote adoption, circumventing...more Dynamics 365 Commerce Retiring Multiple Features; Moving to Paid AI March 2, 2026 Soon-to-be-retired Ratings and Reviews, and Recommendations features, will create functional gaps with no announced replacements....more Microsoft 365 Agents Toolkit Doesn’t Have Copilot Studio Limitations February 24, 2026 The Microsoft 365 Agents Toolkit is for pro developers building AI agents that work with...more Best Practices for Preserving Data While Removing Microsoft 365 Users Updated: February 23, 2026 Offboarding employees is not an IT task; it’s a governance and risk event affecting organizational...more Microsoft Loop Delivers Real-Time Collaboration, But Isn’t for Everyone February 19, 2026 Microsoft Loop enables real-time collaboration across Microsoft 365, keeping shared content synchronized across messages, meetings,...more The Project Manager Agent Is an Assistant February 9, 2026 The Project Manager agent doesn’t manage projects but can benefit accidental project managers. Using the...more Enhancements Could Break Down Agent Adoption Barriers February 8, 2026 Copilot Studio continues to receive frequent significant updates. The latest round arrived in Nov. 2025,...more What to Use When: Copilot for Office, Agent Mode, and Agents in Office February 6, 2026 Agent Mode introduces chat in Office that directly modifies files but doesn’t support all the...more Dynamics 365 Retiring Guides and Remote Assist, Move Before Dec. 2026 January 26, 2026 Dynamics 365 Guides and Remote Assist support ends Dec. 2026, with no Microsoft alternative. Both...more Work IQ Models Work for Microsoft 365 Copilot January 22, 2026 Work IQ is the latest service to analyze Microsoft 365 tenant data for work patterns...more

Project Legacy Timeline Updated: March 24, 2026 Server Application Version Support March 17, 2026 Dynamics 365 Services Packaging December 17, 2025 Communication Services Overview July 3, 2025 Viva Packaging for Microsoft 365 Users June 30, 2025 Navigating Microsoft’s Copilots Updated: May 11, 2025

  Product Reference Microsoft 365 Enterprise Microsoft 365 Enterprise is Microsoft’s premium productivity suite   Product Reference Project Online The Project Online service will shut down in Sept. 2026 and remove access to all...more   Product Reference Microsoft 365 Backup Microsoft 365 Backup provides backup for Exchange Online mailboxes, OneDrive for work accounts, and SharePoint...more   Licensing Reference Dynamics 365 Project Operations An online service that provides integrated project management and resource management for service projects, project...more   Product Reference Skype for Business Server Skype for Business Server is an on-premises product that provides a unified communications solution for...more   Product Reference SharePoint Embedded SharePoint Embedded is document management infrastructure for custom apps.   Product Reference Viva Learning Viva Learning provides custom training content to individuals in support of an organization’s continual learning...more   Product Reference Viva Insights Viva Insights is a Teams-based application that provides employees with information to help improve work...more   Product Reference Dynamics 365 Field Service Dynamics 365 Field Service provides features for field service teams to track service issues, create...more   Product Reference Dynamics 365 Project Operations Dynamics 365 Project Operations provides integrated project management and resource management for service projects, project...more   Product Reference Microsoft 365 Archive Microsoft 365 Archive is a consumption service for storing inactive SharePoint and OneDrive sites   Product Reference Dynamics 365 Commerce Dynamics 365 Commerce provides physical store management; customer management; online store creation and management; warehouse,...more   Product Reference Microsoft Search Microsoft Search is the enterprise search engine for Microsoft 365   Product Reference Dynamics 365 CRM Dynamics 365 CRM is a Microsoft cloud service and on-premises software that offers sales, marketing,...more   Product Reference Dynamics 365 Customer Insights Dynamics 365 Customer Insights is a cloud service that consolidates customer data to build customer...more   Product Reference Dynamics 365 Customer Engagement Server Dynamics 365 Customer Engagement Server is Microsoft’s on-premises customer relationship management (CRM) product for management...more

Business Applications Roadmap

Copilot   Fabric