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Trust but Verify Your Data in Microsoft’s AI Services July 10, 2025 The Microsoft Generative AI Services clause explains Microsoft’s terms for customers using its AI services,...more Transitioning Microsoft 365 from an EA to an MCA Updated: March 11, 2025 Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more Executive Focus: SQL Server License Consolidation Provides Tangible Benefits Updated: November 1, 2024   SQL Server license consolidation is a low-risk effort that delivers cost, compliance, and administrative...more Transitioning Windows Server Under an EA to an MCA Updated: June 21, 2024 Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more End of Net-New From-SA Discounts Updated: April 24, 2024 Customers can no longer acquire new From-SA (Software Assurance) Subscription Licenses (SLs), which offers a...more Executive Focus: Negotiating Microsoft Licensing Agreements Updated: April 15, 2024 Licensing and negotiations favor Microsoft, but adopting the right approach allows customers to negotiate from...more Executive Focus: Understanding Microsoft Licensing Updated: January 22, 2024 Microsoft licensing challenges can increase business risk, impacting budgets, cash flow, and daily business activities....more Buying Server Products via Microsoft Customer Agreements Updated: January 9, 2024 (Sections of this report have been superseded by “Transitioning Windows Server Under an EA to...more Transitioning SQL Server Under an EA to an MCA Updated: January 9, 2024 Enterprise Agreement customers transitioning to Microsoft Customer Agreements will have to reassess how they license...more Microsoft 365 E5: Increasingly All or Nothing Updated: December 27, 2023 Customers should proceed carefully if they are only licensing segments of the E5 security stack,...more Sales, Technical, and Delivery Field Roles at Microsoft Updated: June 2, 2023 Customers interact with several Microsoft field teams over the course of an enterprise contract. Microsoft’s...more Nadella Named CEO Updated: May 31, 2023 In Feb. 2014, Microsoft’s board of directors named Satya Nadella, a Microsoft veteran, as its...more Data Center Designs Shared with Open Compute Project Updated: May 31, 2023 The Open Compute Project, a group that shares hardware and software used in data centers,...more Morfit Joins Microsoft Board Updated: May 31, 2023 In compliance with an agreement announced in Aug. 2013, Microsoft has appointed Mason Morfit to...more Microsoft Joins Open Invention Network Updated: May 31, 2023 Microsoft joins the Open Invention Network (OIN), but the value to the open source community...more Premier Support Completes Transition to Unified Support Updated: May 31, 2023 Customers still using Microsoft Premier Support have a limited time to convert to the Unified...more
  Licensing Reference Product Terms The main repository for rules governing product licenses acquired through volume licensing programs and by...more   Licensing Reference MBSA An evergreen document that contains numerous terms and conditions applicable to EA (Enterprise Agreement) and...more   Licensing Reference Extended Term Eligible An online service attribute indicating that subscription licenses will continue on a month-to-month basis by...more   Licensing Reference Reduction eligible An online service attribute indicating that EA customers may, at enrollment anniversary, be able to...more   Licensing Reference License Mobility through SA Partner   Licensing Reference Add-on A subscription-based license that layers additional online service-related capabilities, special use rights, or technical support...more   Licensing Reference Extended hotfix support A now defunct SA (Software Assurance) benefit that waived certain fees associated with nonsecurity hotfixes...more   Licensing Reference From-SA A special class of subscription-based licenses that provide EA (Enterprise Agreement) customers a 10-20% discount...more   Licensing Reference Perpetual License Transfer Form Form used to permanently move perpetual licenses from one organization to another, usually as part...more   Licensing Reference Current Branch A type of fast cadence servicing model currently offered for Configuration Manager; was also used...more   Licensing Reference Current Branch for Business A type of servicing model offered for the Windows client OS (Windows 10) and for...more   Licensing Reference Online Services Terms Formerly one of two main repositories of online services-related licensing information; the contents of this...more   Licensing Reference OST   Licensing Reference Online Services Use Rights   Licensing Reference Product List Prior to July 2015, one of two main documents (the other being the PUR) that...more   Licensing Reference PUR Prior to July 2015, one of two main documents (the other being the Product List)...more

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A man in front of a computer sifting through lots of paper documents Updated: April 24, 2025 Busting Four of the Biggest Microsoft Support Myths  Mary Jo Foley by
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Updated: December 16, 2024 Microsoft's VMware Rapid Migration Plan: Not as shiny as it looks Mary Jo Foley by
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